Refund Policy

Last updated: 09/24/2024

1. Introduction

This Refund Policy outlines the conditions and terms for refunds of practical guides purchased on the Practical Ease website ( www.practicalease.com). By making a purchase on our site, you accept the terms of this policy.

2. Nature of the Products

The products sold on Practical Ease are practical guides in digital format (PDF e-books) available for immediate download after purchase. Due to the digital nature of these products, they cannot be returned once downloaded.

3. No Right of Withdrawal

In accordance with Article L221-28 of the Consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of digital content not provided on a physical medium, where execution has begun after the consumer's prior express agreement and waiver of the right of withdrawal.

By confirming your order and downloading the practical guides, you expressly waive your right of withdrawal. Therefore, no refund will be granted once the download has been completed.

4. Refund Requests

If you have not yet downloaded the practical guides and encounter an issue with your order (billing error, unauthorized purchase, etc.), please contact us within 14 days of your purchase at the following address: support@practicalease.com .

Your request will be reviewed, and we will do our best to find a satisfactory solution. Refunds, when granted, will be made using the same payment method used for the original transaction.

5. Defective Products or Technical Issues

If the downloaded practical guides are defective or encounter a technical problem, please contact our customer service at support@practicalease.com providing a detailed description of the issue and proof of purchase. If the problem is confirmed by our team, we will provide you with a functional download link or proceed with a refund at our discretion.

6. Contact

For any questions or inquiries regarding our Refund Policy, you can contact us at the following address: support@practicalease.com .